News:

Emergencies
In case of an emergency please telephone the surgery on 0118 9595200

During surgery hours please give the details clearly to the receptionist emphasising that it is an emergency. Out of hours please listen carefully to the recorded message which will inform you of the WESTCALL, on call emergency co-operative, telephone number with whom we work.

Appointments
Appointments can be made to see a Doctor on the same day you request an appointment and can be made in person or on the telephone

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

Home Visits

If you are too ill to attend the surgery and need a home visit please try and telephone before 10am. This helps the Doctor to plan his rounds efficiently. If you feel the problem is urgent please tell the receptionists so that they can pass you straight through to the Doctor.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.